Delivery Information


Destination Shipping Charge Free When
You Spend Over
Delivery Times *
Ireland €7.80 €49 2-10 days
Northern Ireland €7.80 €59 2-10 days
UK €19.99 €499 3-12 days
EU €39.99   4-12 days
USA €59.99   5-14 days
Canada €59.99   5-14 days
Rest of World €79.99   10-28 days

We offer a secure and reliable delivery service in Ireland & the UK thanks to Fastway Couriers 

* The delivery times above are quoted with respect to working days. Working days are Monday - Friday inclusive. Please be aware that the above delivery times do not apply during the Christmas period. Expect longer delivery times during this time of year.


Please Note

Each product sold on the Atlantic Touch website has an estimated shipping lead time. Products are subject to availability. We endeavour to deliver to the times specified, however on rare occasions delays may occur which are outside of our control. If your ordered product is not available we will contact you with an expected delivery date. Please note that items sold online will only be delivered to the address specified on your order.

Duty/Tax Information

Your merchandise is exported free of any Irish taxes. However, all merchandise may be subject to duty or other taxes on importation into your own country of residence. Atlantic Touch are not responsible for any importation charges or government fees that may be applied.

A clearance fee may also be levied by your local post office on each such dutiable parcel. Some Post Offices show this as “Additional Postage” or “Postage Due”.

Order Information

If you are experiencing any issues with your order please contact Customer Service by clicking here and using the contact form supplied.


Please note for some jewellery and accessory items:

Please allow 10 -  45 business days for your order to arrive. We know it takes some patience, but it is worth it (orders outside the Ireland may take up to 60 days). We work with different artists and manufacturers worldwide, this is the reason for sometimes long shipments. Estimated shipping times will be stated on the product page of such items if you have any quires about such items please contact our friendly team.

If your order hasn’t arrived in the estimated delivery times, please contact us.

If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund of your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).